Frequently Asked Questions

How to place an order?:

Please email your order to orders@lillykral.com

If I have any questions about the product?:

Please email us at customerservice@lillykral.com or give us a call at 1 972 881 0066 

Are your products in stock and readily available?:

We have over 500 in stock faux leathers and over 165 genuine leather styles.

I am interested in custom made product. Something Lilly Kral can do?

Yes. We have a superb custom genuine leather and faux leather capabilities.  We can customize color, texture, embossing and so much more.  Email us at customerservice@lillykral.com for more information. 

Can I return samples I no longer need?

We will take back any samples you no longer need, free of charge and will take care of shipping for you.  Simply, contact our samples@lillykral.com , let us know the packaging information and you will receive a return label in a few days.

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